How do I change my basic information in the app? What settings can I not change?
- Name, birthday, and household setting changes must be made by Ashley. Get in touch with her here.
- Phone number, email, address, marital status, gender, profile pictures, and household members can be updated by You.
How do I update my profile picture in the app?
- Click on the top left icon from the Start Here button on the app.
- Click the top button called “My profile and settings”.
- Click “My profile & household”.
- Click the bluish green “Edit” button on the right.
- Click the “update photo” button.
- Select either to take a photo or choose from your library.
I can’t see the directory. How can I be added?
Can I choose what information is displayed on my directory profile?
- Profile photo, birthday, address, phone number, and email can all be customized to display or not display within the directory.
I can’t make it to an event I signed up for. How do I cancel my registration?
- Option 1: Click the “Cancel Online” button at the bottom of your registration confirmation email.
- Option 2: Go to the event within the app and click on the “View Registration” button to cancel.
How can I manage my notifications?
- Click on your profile picture in the top-left corner of the app.
- Click the top button called “My profile and settings”.
- Click on “Notifications” under the Settings section.
- You can customize notifications you want to receive for each group you’re a member of to have no, some, or all notifications.
I want to receive some notifications within a group, but there’s a particular conversation I don’t want to keep receiving notifications for. How can I mute it?
- Click on the conversation you’d like to mute.
- Click on the title of the conversation at the top with the drop-down arrow.
- Click on the Notifications button under the Settings section then select “no notifications”.
How can I sign-up to serve on Sundays?
- Click on your profile picture in the top-left corner of the app, then click the bluish green “Sign Up” button
I’d like to create an event, host a life story group at the church, etc. Or I’m interested in hosting a large event like a wedding or anniversary party. Where do I start for either?
- Click on the “More” button on the far-right of the bottom navigation menu within the app.
- Click on the “Plan an Event” button and complete all the details to start the process with Ashley.
Is there a shared calendar with The Ridge so I can see what other events are happening or spaces are that already reserved?
I am a reoccurring event leader. How can I see RSVPs?
- Click on the event within your group in the app.
